Paratransit & NEMT
Paratransit services are at the heart of Ride Right’s operations. A vital community resource for the elderly and individuals with disabilities who are unable to navigate traditional fixed route transportation, we view paratransit in terms of access. Complementary Americans with Disabilities Act (ADA) paratransit services provide transportation flexibility, convenience, and dependability, as well as assurance that these passengers can get safely from point A to point B.
As the demand for reliable paratransit service continues to grow by as much as 10% per year in some communities, the need for innovative approaches and a commitment to quality increases as well. Ride Right’s sophisticated paratransit programs are diverse, and can accommodate your organization’s every need.
Supported by our experienced call center operations and dispatching team, as well as industry-leading scheduling platforms, Ride Right assures our clients and their passengers timely, quality service that is sensitive to each passenger’s needs. Our drivers receive extensive training on customer service and passenger sensitivity, preparing them to treat every passenger with dignity and respect.
Non-Emergency Medical Transporation
Ride Right also provides non-emergency medical transportation (NEMT) to Medicaid members–an important benefit offered by health insurance providers to get members to and from medical care. NEMT is key to ensuring members receive preventative care, and prevents transportation barriers and missed medical appointments in an effort to reduce healthcare costs. As your organization faces the challenge of providing paratransit and NEMT service while budgets tighten and ridership increases, let us show you the Ride Right difference.