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Leadership

With Ride Right’s commitment to our clients and the passengers we serve, our corporate leadership team is a key element of every program we operate. These experienced individuals have implemented and managed hundreds of transit programs across the country, and provide hands-on support to our local teams during implementation and throughout the life of each contract.
 
 

Contract start-up was seamless and smooth. We had a very short implementation period, but Ride Right was able to quickly ramp-up and our ridership experienced no inconveniences. We are pleased with their levels of support and involvement. Corporate support during the contract start-up was excellent.

Mary Lutz, Administrative Officer, Clarion County Transportation, Pennsylvania

Pat McNiff

Patrick McNiff

Vice President of Paratransit Operations

Pat McNiff

Patrick McNiff

Vice President of Paratransit Operations

Patrick serves as Vice President of Paratransit Operations. With 19 years of senior management experience, Patrick provides expert leadership and oversight of Ride Right operations. Patrick’s broad expertise includes managing contracts for Medicaid transportation, fixed-route and fixed-route deviation, general public dial-a-rides, ADA paratransit, commuter express, airport shuttles, paratransit feeder routes,

Alaina Macia

President and Chief Executive Officer (CEO)

Alaina Macia

President and Chief Executive Officer (CEO)

Alaina serves as both the President and CEO of Ride Right. Drawing from over seven years of transportation leadership experience, she provides the vision, mission, and corporate values that make Ride Right a great company. She oversees all aspects of Ride Right including operations, technology, sales and marketing, legal, finance,

Brian Balogh

Vice President, Transit

Brian Balogh

Vice President, Transit

Brian has been part of the transportation industry for over 26 years. He possesses significant leadership experience overseeing ADA assessment and travel training programs across the nation. As Vice President of Transit, he oversees all location operations to ensure their most appropriate and cost-effective delivery of transportation services. He works

Heather Pekar

Vice President of RSD Technologies

Heather Pekar

Vice President of RSD Technologies

As Ride Right’s Vice President of Routing, Scheduling, and Dispatching (RSD) Technologies, Heather is responsible for the implementation, development, and oversight of our RSD software solutions. Ride Right relies on Heather to identify transit technology trends and create strategic plans for RSD enhancements. Heather has ten years of experience in

W.C. Pihl

Business Development

W.C. Pihl

Business Development

W.C. leads Ride Right’s efforts in expanding into new markets. Working in collaboration with Ride Right’s executive and operational teams, he strategically identifies, pursues, and acquires new business opportunities through competitive bidding processes and organic growth. With more than 20 years of experience, W.C. is a seasoned transportation professional. He

Scott Transue

Regional Vice President

Scott Transue

Regional Vice President

Scott oversees Ride Right contracts in the western portion of the United States with more than 16 years of diverse experience doing so. His management includes administrative, service planning, operations, finance, budgeting, capital projects, community outreach, and procurement functions. Scott brings a unique perspective to Ride Right with his 22-year

Terry Thompson

Regional Vice President

Terry Thompson

Regional Vice President

Terry Thompson oversees Ride Right’s paratransit, fixed route, and special needs transportation services in the East region, working with our clients and local management teams to increase service efficiency, ensure contractual compliance, and support ongoing growth. His extensive career includes 12 years of experience in many transit leadership positions. Terry’s

Jack Hempstead

Regional Vice President

Jack Hempstead

Regional Vice President

As Ride Right’s Regional Vice President, Jack oversees our paratransit, fixed route, and special needs transportation services in the central region of the country, collaborating with local management teams to increase service efficiency, ensure contractual compliance, and support ongoing growth. Jack’s background in the industry includes nearly 15 years of

Jimmy Cribbs

Director of Maintenance

Jimmy Cribbs

Director of Maintenance

Jimmy oversees all maintenance functions at Ride Right’s nationwide locations. Working with our regional General Managers, he ensures our diverse vehicle fleets receive preventative maintenance, repairs, and body work using only the highest quality vendors. Jimmy has more than 20 years of experience in vehicle and facility maintenance and is

Tom Greufe

Director of Safety Administration

Tom Greufe

Director of Safety Administration

With more than 25 years of safety-focused experience in the transportation industry, Tom brings a wealth of knowledge and transit safety expertise to Ride Right’s operations. As Director of Safety Administration, he is responsible for standardizing training programs for Ride Right staff and drivers to ensure high quality, safe transportation.

Joe Sullivan

Director of Maintenance, Western Division

Joe Sullivan

Director of Maintenance, Western Division

Joe Sullivan joined Ride Right in 2017 to oversee maintenance activities for our operations in the Western region of the United States. Bringing nine years of experience in the fleet maintenance industry, Joseph is an ASE-Certified Master Technician. In 2015, he was awarded the American Public Works Association Professional Manager

Etta Jackson

General Counsel

Etta Jackson

General Counsel

In her role as General Counsel, Etta supports ongoing contractual compliance, resolves litigation issues, and handles all legal matters. Etta has 13 years of expertise practicing law and over 30 years of experience in contracting and negotiations. This includes of more than 10 years of transit expertise with large transportation

Jill Heneghan

Controller

Jill Heneghan

Controller

Jill maintains responsibility and oversight for Ride Right’s accounting operations, including producing financial reports, mitigating budgetary risks, and enhancing the accuracy of financial forecasting, to ensure Ride Right remains a fiscally responsible company capable of meeting the needs of clients. Jill has a broad background in the accounting field, including